All Mighty Guarantee

Osprey will repair for any reason, free of charge, any damage or defect in their product – whether it was purchased in 1974 or yesterday. If we are unable to perform a functional repair on your pack, we will happily replace it. We proudly stand behind this guarantee, so much so that it bears the signature of company founder and head designer, Mike Pfotenhauer.

Okay – so what’s NOT covered?
  • Size/Fit: Wrong size or fit.
  • Preference: Bad color? Wrong style? Not enough or too much room in your pack? Unfortunately we can’t cover personal preference under our guarantee.
  • Third Party Repairs or Replacements: You must send your pack to us to take advantage of the All Mighty Guarantee. We do not cover costs incurred via third party repairs or replacements.
  • Cosmetic Wear and Tear:  Any reasonable aging of your pack that affects only the appearance and not the function of your pack.  Be proud of those scars!
  • HydraForm Reservoir:  The HydraForm™ reservoir is covered by a limited 1-year warranty, reflecting the reasonable lifespan of a reservoir.The pouring and storing of warm-hot or boiling water or liquids into your reservoir WILL VOID your warranty.  Reservoirs are NOT designed to contain or handle liquids at temperature.
  • Packs not purchased from

All items returned to for warranty or repair service must be clean and free of odor.

Shipping and handling costs for any claim on warranty are wholly borne by the Customer.

**Please note that does not warrant or offer repair service on any products that are not sold and purchased from

**Find out more information at